🛡️ Privacy Policy
Effective Date: 08.08.2025
Last Updated: 08.08.2025
Applies to: The Sydney Dog Trainer

1. Overview
We are committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, store, and share your data across our services, including dog training programs and product offerings.

2. What We Collect
We may collect the following personal information when you interact with us:

Name

Email address

Phone number

Postal address (for product delivery)

Dog-related details (e.g. breed, age, vaccination status)

Payment information (processed securely via third-party platforms)

3. How We Use Your Information
We use your information to:

Provide dog training services and product delivery

Respond to enquiries and customer support requests

Send updates, offers, and educational content

Improve our services and website experience

Comply with legal and regulatory obligations

4. Marketing & Affiliate Communications
By submitting your contact details, you give express consent to receive email communications from us and selected affiliate partners. These may include promotional offers, updates, and product or service information. You can opt out at any time using the unsubscribe link in our emails.

5. Data Storage & Security
We store your information securely using trusted platforms and take reasonable steps to protect it from misuse, interference, loss, or unauthorised access. Payment details are processed via secure third-party providers and are not stored on our servers.

6. Sharing Your Information
We do not sell or rent your personal information. We may share it with:

Trusted service providers (e.g. email platforms, couriers)

Affiliate partners (only with your consent)

Regulatory bodies if required by law

7. Access, Correction & Complaints
You may request access to your personal information or ask for corrections by contacting us at [Insert Contact Email]. If you have concerns about how your data is handled, please reach out — we take privacy seriously and aim to resolve issues promptly.

8. Website & Cookies
Our website may use cookies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect functionality.

9. Policy Updates
Effective Date: 08.08.2025
Last Updated: 08.08.2025
Applies to: The Sydney Dog Trainer

1. Acceptance of Terms
By accessing our website, purchasing products, or enrolling in training services, you agree to be bound by these Terms & Conditions.

2. Services & Products
We provide dog training programs and related products. All services are subject to availability and may be modified or discontinued at any time.

3. Booking, Payment, and Refund Policy**

By booking a session with **The Sydney Dog Trainer**, you agree to the following terms and conditions:

1. Payment is due in full **upon completion of each in-home training session, unless otherwise agreed in writing.
2. By making payment on completion of the session (via cash, PayID, or other accepted methods), you confirm that:

* The booked service — a two-hour, in-home dog training consultation (covering puppy, behavioural, or obedience training) — has been completed in full.
* Payment constitutes final acknowledgement and acceptance that the service was delivered as agreed.
* Once payment has been made, the service is deemed fully rendered and accepted to your satisfaction.

Because all training sessions are conducted live and completed in person, refunds, credits, or claims that a service was “not provided” are not applicable once payment has been made.
Payment serves as confirmation that the training session took place and was fulfilled as booked.

 Nature of the Agreed Service

The Sydney Dog Trainer provides a personalised, two-hour, in-home consultation that includes:

* Professional assessment and hands-on training with your dog.
* Personalised coaching and behavioural guidance for the owner.
* Practical instruction on how to continue training and manage behaviour at home.

While every effort is made to achieve positive results, no specific behavioural outcome can be guaranteed. Success depends on factors outside the trainer’s control, including the dog’s temperament, home environment, and—most importantly—your consistency in applying the techniques shown.

4. Client Responsibilities
Clients must provide accurate information and ensure their dogs are up-to-date with vaccinations. We reserve the right to refuse service if safety or compliance standards are not met.

5. Marketing Consent
By submitting your details, you consent to receiving communications from us and selected affiliate partners. You may unsubscribe at any time using the link provided in our emails.

6. Intellectual Property
All content, resources, and materials provided by us are protected by copyright and may not be reproduced without permission.

7. Liability
We take reasonable care in delivering our services, but we are not liable for any injury, loss, or damage arising from participation in training or use of products, except where required by law.

8. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia.